Privacy policy

PREMIUM BANK – PRIVACY POLICY

Last updated: April 30, 2025

PREMIUM BANK – PRIVACY POLICY

Last updated: April 30, 2025

At Premium Bank, we highly value the privacy and protection of our customers' personal information. This Privacy Policy explains how and why we collect, use, and process data when you use our banking services, and under which legal grounds.

DATA WE COLLECT
When using our services, we may collect the following data:
- First and last name
- Date of birth, gender
- Contact details (mobile number, email address)
- ID card information (serial number, ID number)
- Address (registered and actual)
- Workplace, length of employment, monthly income
- Preferred branch and additional notes
- Any other information submitted during card or loan applications

PURPOSE OF DATA COLLECTION
- To receive and assess loan and card applications
- To provide personalized banking products and services
- For internal analytics and statistical reporting
- To fulfill obligations toward regulatory authorities
- To improve user experience on our website

LEGAL BASES FOR DATA PROCESSING
- Your explicit consent
- Fulfillment of contractual obligations
- Compliance with legal requirements

DATA SECURITY AND PROTECTION
Your personal data is securely stored in accordance with bank-level security standards. We implement technical and organizational measures to prevent unauthorized access, alteration, or disclosure.

COOKIES AND TRACKING TECHNOLOGIES
We use cookies and tracking technologies like Google Ads and Analytics to enhance user experience and support advertising efforts. You may manage or restrict cookies through your browser settings.

DATA SHARING WITH THIRD PARTIES
Your personal data may be shared with third parties only in the following cases:
- To fulfill legal obligations
- With your explicit consent
- With trusted service providers under contract with the bank (for limited purposes only)

USER RIGHTS
You have the right to:
- Access your personal data
- Request correction or deletion of data
- Withdraw consent at any time
- Object to data processing

To exercise your rights, you can contact us at [email protected].

DATA RETENTION PERIOD
We retain your data only for as long as necessary for the purposes stated above and delete it securely afterward.

POLICY UPDATES
This policy may be updated periodically. Any changes will be announced on our website and the updated version will be made publicly available.

CONTACT
If you have questions regarding this Privacy Policy, please contact us at [email protected] or through our official communication channels.